BigFix Corporate Fact Sheet

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Corporate Fact Sheet
January 2009

Corporate Background

Founded in 1997, BigFix provides high-performance security and software configuration management solutions for enterprises, government agencies, and organizations of all kinds, seeking to improve security, IT effectiveness, and regulatory compliance, while reducing the cost, complexity, and vulnerability of IT-driven business processes.

BigFix enables its customers to manage IT infrastructure through instant-on solutions that discover, assess, change, and enforce security and software configurations on widely distributed endpoint computers in real time. By incorporating BigFix as a core component of a global IT strategy, customers achieve revolutionary gains in system visibility, security, and ability to stay ahead of fast moving developments, while significantly reducing IT service delivery costs.

With BigFix, IT organizations can see and change hundreds of thousands of fixed or mobile computers located anywhere in the world, on public or private networks, simultaneously and in real time. In short, BigFix customers conquer IT time and space restraints, elevating their security and configuration management programs from guesswork trial and error, to a state of real-time visibility and control of managed assets anytime, anywhere, on any scale basis, and without unnecessary investment in massive servers or management resources.

Fast Facts

Headquartered in Emeryville, California, with more than 160 employees

Regional offices and development centers in the UK, Singapore, China, and India

Holds 10 technology patents, with 17 patents pending worldwide

The BigFix customer list counts many of the world’s largest and most prestigious organizations in every industry including financial services, retail, education, manufacturing, and public sector agencies

More than 8,000,000 PCs, servers, and mobile devices under management

Recent Awards and Distinctions

2009 Visionary Quadrant, Gartner PC Lifecycle Management Magic Quadrant

2008 Visionary Quadrant, Endpoint Protection Platform

2008 Perfect 5 Star Rating and “Best Buy” in SC Magazine NAC Product Group Test

2008 Perfect 5 Star Rating and “Best Buy” in SC Magazine Data Leak Prevention Group Review

2008 BigFix Customer Miami Dade County Schools Named to InfoWorld “Green 15” and CIO Magazine “CIO 100” Lists of Distinguished IT Programs

2008 Deloitte “Technology Fast 50 Award”

2008 SC Magazine Industry Innovators Award

2008 SC Magazine “Recommended” 5-Star Rating—Policy Management

2008 SC Magazine “Best Buy” in Endpoint Security Group Review

2007 eWEEK “Excellence Award”—Vulnerability Assessment and Remediation

2007 Network World “Best of the Tests”—Remediation Management

2007 SIIA Codie Award Winner—Best Security Solution

2007 SIIA Codie Award Winner—Best Distributed Computing Solution

2007 American Business Award—Unified Security and Systems Management

2007 Red Herring “Top 100” Finalist

2007 Deloitte “Technology Fast 50 Award”


Benefits and Differentiators

BigFix provides the industry’s only truly integrated, single-agent, single-console, security management platform that addresses operations, security, and compliance functions in real time. Key benefits and differentiators include:

Single Agent/Single Infrastructure
—Cuts complexity, consolidates functions, and reduces administrative overheads and resource demands on people and equipment alike

Real-Time Visibility and Control—See deep into and actively manage devices and infrastructures, regardless of distance or connection status

Unrivaled Scalability—Proven in solutions ranging from 100s to 100,000s of endpoints

Process and Functional Consolidation—Growing portfolio of functional modules and extensions covering high priority security, policy enforcement, and system management functions, driving them through a common, easy-to-understand process set.

Radical Process Improvement Gains—Update cycles are reduced from months and weeks to days and hours. IT staff workload reductions typically circa 4:1. First pass success rates raised from 60-70 percent for competing products to 97 percent-plus with BigFix.

Extensibility and Openness—Fast and easy formulation of ad hoc queries to the infrastructure, wizards, and command language to enable development of third-party and custom content. The BigFix Agent also runs on Windows, Unix, Linux, VMware ESX, and Mac OS operating systems, providing a single view into heterogeneous environments.

All This and Green Computing Too—BigFix Power Management has saved BigFix customers millions of dollars and the environment millions of tons of carbon emission since its release in 2007.